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Returns / Refunds

All products sold at eriza.gr are subject to our quality control policy. If you are not happy with your purchase, please contact our customer service team at +302114098223 or info@eriza.gr

We would like to inform you that you have the right to return any item within 14 days for the day of purchase, as long as the product remains intact.

Once we have received your package, your refund will be processed within 15 business days.


There is a 3,50€ charge for Greece if you wish eriza.gr to internally manage the pickup and delivery of your return. Alternatively, please arrange for the items you wish to return to be delivered to the following address via post. Charilaou Trikoupi 8, 14122, Neo Iraklio Athens – Greece.